CONTACT US

Hello there!

Equilibrio is purely an online store and has no physical shop.  But we are always here for you! Here are a few ways to get hold of us:

ITEM QUERY

Have you got a query relating to an item in the Equilibrio shop?

Send an email to [email protected] or WhatsApp us at 082 784 1814.

Alternatively fill in this form and we’ll get back to you via your preferred method:

    DELIVERY, RETURNS & EXCHANGES

    Delivery takes 3-7 working days via courier unless specifically mentioned otherwise. We will let you know when your items ship via the email address you provide at checkout and provide a tracking number of your package. For queries please email [email protected].

    We do FREE returns and exchanges within 14 days of delivery. Just email us [email protected] and we’ll arrange everything!

    Please see our full delivery and returns policy here.

    WANT TO BECOME A SUPPLIER TO OUR SHOP?

    If you’re a designer and would like to find out more about how our shop works, please email [email protected]

    MEDIA

    If you have a press release that you think we may find interesting, you’re welcome to send it to [email protected].

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    Newsletter

    We're Taking a Break

    Welcome to Equilibrio! Our online store remains open during the holidays, please shop for beautiful local fashion to your heart's content. But please note that orders after 8 December 2020 will be delivered mid-January 2021.

     

    We'll update you on shipping details shortly after we return to the office on 11 January 2021.

     

    Have a safe and restful festive season.